/* TenthLoop Audit Tool v2 — Light Mode */
:root {
  --accent: #3abb90;
  --accent-faint: #3abb9018;
  --color-red: #e53935;
  --color-red-faint: #fef2f2;
  --color-orange: #ec6c21;
  --color-orange-faint: #fff5ef;
  --color-blue: #59b5f8;
  --color-blue-faint: #eff8ff;
  --color-purple: #b282f0;
  --color-purple-faint: #f6f0ff;
  --bg-page: #f5f5f7;
  --bg-card: #ffffff;
  --border: #e8e8ec;
  --border-light: #f0f0f4;
  --text-primary: #161616;
  --text-secondary: #535862;
  --text-tertiary: #6F7276;
  --font-sans: 'Space Grotesk', system-ui, sans-serif;
  --font-mono: 'JetBrains Mono', 'Courier New', monospace;
  --radius-sm: 6px; --radius-md: 10px; --radius-lg: 14px; --radius-xl: 20px;
  --shadow-sm: 0 1px 3px rgba(0,0,0,0.06),0 1px 2px rgba(0,0,0,0.04);
  --shadow-md: 0 4px 12px rgba(0,0,0,0.08),0 2px 4px rgba(0,0,0,0.04);
  --shadow-lg: 0 12px 32px rgba(0,0,0,0.10),0 4px 8px rgba(0,0,0,0.05);
}

*,*::before,*::after { box-sizing:border-box; margin:0; padding:0; }
html { font-size:16px; }
body { font-family:var(--font-sans); background:var(--bg-page); color:var(--text-primary); line-height:1.5; -webkit-font-smoothing:antialiased; }

/* ── Shell ── */
.app-shell { display:flex; min-height:100vh; }

/* ── Sidebar ── */
.sidebar { width:240px; flex-shrink:0; background:var(--bg-card); border-right:1px solid var(--border); display:flex; flex-direction:column; position:sticky; top:0; height:100vh;}

.sidebar-logo { display:flex; align-items:center; gap:10px; padding:20px 16px; border-bottom:1px solid var(--border-light); min-height:64px; }
.sidebar-logo-img { max-height:32px; max-width:160px; object-fit:contain; }
.logo-mark { width:34px; height:34px; background:var(--text-primary); color:#fff; font-size:15px; font-weight:700; border-radius:8px; display:flex; align-items:center; justify-content:center; flex-shrink:0; }
.logo-text { display:flex; flex-direction:column; }
.logo-name { font-size:14px; font-weight:700; color:var(--text-primary); letter-spacing:-0.3px; line-height:1.2; }
.logo-sub { font-size:11px; color:var(--text-tertiary); }

.sidebar-nav { padding:12px 10px; display:flex; flex-direction:column; gap:2px; flex:1; overflow-y:auto; }

.nav-section-label { font-size:10px; font-weight:600; color:var(--text-tertiary); text-transform:uppercase; letter-spacing:0.8px; padding:12px 12px 4px; }

.nav-item { display:flex; align-items:center; gap:9px; padding:9px 12px; border-radius:var(--radius-md); text-decoration:none; color:var(--text-secondary); font-size:13.5px; font-weight:500; transition:all 0.12s; cursor:pointer; }
.nav-item i { font-size:17px; flex-shrink:0; }
.nav-item:hover { background:var(--bg-page); color:var(--text-primary); }
.nav-item.active { background:var(--accent-faint); color:var(--accent); }
.nav-item-cta { background:var(--text-primary); color:#fff; margin-bottom:4px; }
.nav-item-cta:hover { background:#2a2a2a; color:#fff; }

/* ── User block ── */
.sidebar-user-block { padding:10px; border-top:1px solid var(--border-light); position:relative; }
.sidebar-user { display:flex; align-items:center; gap:9px; padding:9px 10px; background:var(--bg-page); border-radius:var(--radius-md); cursor:pointer; transition:background 0.12s; user-select:none; }
.sidebar-user:hover { background:#ededf0; }
.user-avatar { width:30px; height:30px; border-radius:50%; background:var(--text-primary); color:#fff; font-size:13px; font-weight:600; display:flex; align-items:center; justify-content:center; flex-shrink:0; overflow:hidden; }
.user-avatar img { width:100%; height:100%; object-fit:cover; }
.user-info { display:flex; flex-direction:column; flex:1; min-width:0; }
.user-name { font-size:13px; font-weight:600; color:var(--text-primary); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; line-height:1.2; }
.user-email { font-size:10px; color:var(--text-tertiary); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.user-caret { font-size:14px; color:var(--text-tertiary); }

.user-dropdown { position:absolute; bottom:calc(100% - 4px); left:10px; right:10px; background:var(--bg-card); border:1px solid var(--border); border-radius:var(--radius-lg); box-shadow:var(--shadow-lg); display:none; overflow:hidden; z-index:200; }
.user-dropdown.open { display:block; min-width: 220px; }
.user-dropdown-item { display:flex; align-items:center; gap:9px; padding:11px 14px; font-size:13px; font-weight:500; color:var(--text-secondary); text-decoration:none; transition:background 0.1s; border-bottom:1px solid var(--border-light); }
.user-dropdown-item:last-child { border-bottom:none; }
.user-dropdown-item:hover { background:var(--bg-page); color:var(--text-primary); }
.user-dropdown-logout:hover { background:var(--color-red-faint); color:var(--color-red); }
.user-dropdown-item i { font-size:16px; }


/* ============================================================
   Collapsible admin sidebar
   ============================================================ */

/* --- Collapse toggle button --- */
.sidebar-collapse-btn {
  margin-left: auto;
  background: none;
  border: 1.5px solid var(--border);
  border-radius: 6px;
  width: 26px;
  height: 26px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: var(--text-tertiary);
  flex-shrink: 0;
  transition: background 0.15s, color 0.15s;
}
.sidebar-collapse-btn:hover {
  background: var(--border-light);
  color: var(--text-secondary);
}
.sidebar-collapse-btn i {
  font-size: 13px;
  transition: transform 0.25s ease;
}
.sidebar.collapsed .sidebar-collapse-btn i {
  transform: rotate(180deg);
}
.sidebar.collapsed .sidebar-collapse-btn {
    margin-left: 20px;
    background: var(--bg-card);
}

/* --- Sidebar width transition --- */
.sidebar {
  transition: width 0.25s ease;
  overflow: visible; /* tooltips escape */
}
.sidebar.collapsed {
  width: 64px;
  overflow: visible;
}

/* --- Logo area: hide text, keep mark --- */
.sidebar-logo-label {
  transition: opacity 0.2s ease, width 0.25s ease;
  overflow: hidden;
  white-space: nowrap;
  display: flex;
  flex-direction: column;
  min-width: 0;
}
.sidebar.collapsed .sidebar-logo-label {
  opacity: 0;
  width: 0;
  pointer-events: none;
}
/* When logo is an image, hide it and show a fallback initial mark */
.sidebar.collapsed .sidebar-logo-img {
  display: none;
}
.sidebar-logo-collapsed-mark {
  display: none;
  width: 28px;
  height: 28px;
  border-radius: 7px;
  background: var(--accent);
  color: #fff;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 700;
  flex-shrink: 0;
}
.sidebar.collapsed .sidebar-logo-collapsed-mark {
  display: flex;
}

/* --- Nav section label --- */
.sidebar.collapsed .nav-section-label {
  opacity: 0;
  pointer-events: none;
  height: 18px;
  overflow: hidden;
  transition: opacity 0.15s;
}

/* --- Nav item labels --- */
.nav-item {
  position: relative;
  white-space: nowrap;
  overflow: visible;
}
.nav-label {
  transition: opacity 0.2s ease, width 0.25s ease, margin 0.2s ease;
  overflow: hidden;
  white-space: nowrap;
}
.sidebar.collapsed .nav-item .nav-label {
  opacity: 0;
  width: 0;
  margin-left: 0;
  pointer-events: none;
}
/* Center icon, remove gap when collapsed */
.sidebar.collapsed .nav-item {
  justify-content: center;
  padding-left: 0;
  padding-right: 0;
  gap: 0;
}
.sidebar.collapsed .nav-item i {
  font-size: 20px;
}

.sidebar.collapsed .sidebar-nav {
  overflow-x: hidden;
  overflow-y: auto;
  scrollbar-width: none;
}
.sidebar.collapsed .sidebar-nav::-webkit-scrollbar {
  display: none;
}

.sidebar.collapsed #notif-bell-btn{
  gap:0px;
}
/* --- Tooltip on hover (collapsed state) --- */
.sidebar.collapsed .nav-item::after {
  content: attr(data-label);
  position: absolute;
  left: calc(100% + 10px);
  top: 50%;
  transform: translateY(-50%);
  background: #111111;
  color: #fff;
  font-size: 12px;
  font-weight: 600;
  padding: 5px 10px;
  border-radius: 6px;
  white-space: nowrap;
  pointer-events: none;
  opacity: 0;
  transition: opacity 0.15s ease;
  z-index: 200;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
}


/* --- Notification bell row (in-sidebar) --- */
.sidebar-notif-label {
  transition: opacity 0.2s ease, width 0.25s ease;
  overflow: hidden;
  white-space: nowrap;
  font-size: 13px;
  font-weight: 500;
  color: var(--text-secondary);
}
.sidebar-notif-badge-wrap {
  transition: opacity 0.2s ease, width 0.25s ease;
  overflow: hidden;
}
.sidebar.collapsed .sidebar-notif-label {
  opacity: 0;
  width: 0;
  pointer-events: none;
}
.sidebar.collapsed .sidebar-notif-badge-wrap {
  opacity: 0;
  width: 0;
}
/* Center the bell icon when collapsed; tooltip via same pattern */
.sidebar.collapsed #notif-bell-btn {
  justify-content: center;
  padding-left: 0;
  padding-right: 0;
  gap: 0;
}
.sidebar.collapsed #notif-bell-btn::after {
  content: 'Notifications';
  position: absolute;
  left: calc(100% + 10px);
  top: 50%;
  transform: translateY(-50%);
  background: #111111;
  color: #fff;
  font-size: 12px;
  font-weight: 600;
  padding: 5px 10px;
  border-radius: 6px;
  white-space: nowrap;
  pointer-events: none;
  opacity: 0;
  transition: opacity 0.15s ease;
  z-index: 200;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
}


:root:has(.sidebar.collapsed) .main-content {
    padding: 32px 40px 32px 50px;
    max-width: calc(100vw - 85px);
  }

  /* ── Body-anchored sidebar tooltips (collapsed state) ── */
.sidebar-tooltip {
  position: fixed;
  background: #111111;
  color: #fff;
  font-size: 12px;
  font-weight: 600;
  font-family: var(--font-sans);
  padding: 5px 10px;
  border-radius: 6px;
  white-space: nowrap;
  pointer-events: none;
  z-index: 9999;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
  opacity: 0;
  transition: opacity 0.15s ease;
}
.sidebar-tooltip.visible {
  opacity: 1;
}
.sidebar-tooltip::before {
  content: '';
  position: absolute;
  right: 100%;
  top: 50%;
  transform: translateY(-50%);
  border: 5px solid transparent;
  border-right-color: #111111;
}



/* notif-bell-btn needs relative positioning for tooltip pseudo-elements */
#notif-bell-btn {
  position: relative;
  gap: 8px;
}

/* --- User block footer --- */
.user-info {
  transition: opacity 0.2s ease, width 0.25s ease, margin 0.2s ease;
  overflow: hidden;
  white-space: nowrap;
  min-width: 0;
}
.user-caret {
  transition: opacity 0.2s ease, width 0.25s ease;
  overflow: hidden;
  flex-shrink: 0;
}
.sidebar.collapsed .sidebar-user {
  justify-content: center;
  padding: 8px;
  gap: 0;
}
.sidebar.collapsed .user-info {
  opacity: 0;
  width: 0;
  margin: 0;
  pointer-events: none;
}
.sidebar.collapsed .user-caret {
  opacity: 0;
  width: 0;
  pointer-events: none;
}
/* Tooltip for avatar when collapsed */
.sidebar-user {
  position: relative;
}
.sidebar.collapsed .sidebar-user::after {
  content: attr(data-label);
  position: absolute;
  left: calc(100% + 10px);
  top: 50%;
  transform: translateY(-50%);
  background: #111111;
  color: #fff;
  font-size: 12px;
  font-weight: 600;
  padding: 5px 10px;
  border-radius: 6px;
  white-space: nowrap;
  pointer-events: none;
  opacity: 0;
  transition: opacity 0.15s ease;
  z-index: 200;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
}


/* Keep sidebar-user-block overflow visible for dropdown + tooltips */
.sidebar-user-block {
  overflow: visible;
}

/* ============================================================
   Admin Customizer accordion
   ============================================================ */

   /* ============================================================
   Reusable nav group accordion
   Replaces the previous nav-customizer-* rules entirely.
   Append to the END of app.css (after admin-sidebar-collapse.css block).
   ============================================================ */

/* --- Trigger row: looks and behaves like a nav-item --- */
.nav-group-trigger {
  /* Reset button defaults */
  background: none;
  border: none;
  cursor: pointer;
  text-align: left;
  font-family: inherit;
  color: inherit;
  width: 100%;
  /* Match nav-item layout */
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 12px;
  border-radius: 8px;
  color: var(--text-secondary);
  font-size: 13.5px;
  font-weight: 500;
  text-decoration: none;
  transition: background 0.12s, color 0.12s;
  white-space: nowrap;
  overflow: visible;
  position: relative;
}
.nav-group-trigger:hover {
  background: var(--border-light);
  color: var(--text-primary);
}
.nav-group-trigger.active {
  background: var(--accent-faint);
  color: var(--accent);
}
.nav-group-trigger i:first-child {
  font-size: 16px;
  flex-shrink: 0;
}

/* --- Caret: rotates when group is open, hides when sidebar is collapsed --- */
.nav-group-caret {
  margin-left: auto;
  font-size: 11px;
  color: var(--text-tertiary);
  transition: transform 0.2s ease, opacity 0.2s ease, width 0.25s ease;
  flex-shrink: 0;
}
.nav-group-wrap.open .nav-group-caret {
  transform: rotate(180deg);
}
.sidebar.collapsed .nav-group-caret {
  opacity: 0;
  width: 0;
  overflow: hidden;
  pointer-events: none;
  position: absolute;
}

/* --- Sub-items panel: CSS max-height accordion --- */
.nav-group-panel {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.25s ease, margin 0.25s ease; 
  margin-left: 12px;
  padding-left: 10px;
  border-left: 2px solid var(--border-light);
  margin-top: 0px;
  margin-bottom: 0px;
}
.nav-group-wrap.open .nav-group-panel {
  max-height: 400px;
  margin-top: 5px;
  margin-bottom: 5px;
}
/* Instantly collapse when sidebar is collapsed — no ghost open state */
.sidebar.collapsed .nav-group-panel {
  max-height: 0 !important;
  transition: none;
}


/* --- Sidebar nav scrollbar --- */

/* Expanded: thin, subtle scrollbar */
.sidebar-nav {
  scrollbar-width: thin;                     /* Firefox */
  scrollbar-color: var(--border) transparent; /* Firefox */
}
.sidebar-nav::-webkit-scrollbar {
  width: 4px;
}
.sidebar-nav::-webkit-scrollbar-track {
  background: transparent;
}
.sidebar-nav::-webkit-scrollbar-thumb {
  background: var(--border);
  border-radius: 99px;
}
.sidebar-nav::-webkit-scrollbar-thumb:hover {
  background: var(--border-dark, var(--text-tertiary));
}


/* --- Sub-item rows --- */
.nav-subitem {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 7px 10px;
  border-radius: 6px;
  color: var(--text-secondary);
  font-size: 13px;
  font-weight: 500;
  text-decoration: none;
  transition: background 0.12s, color 0.12s;
  white-space: nowrap;
  margin-bottom: 2px;
}
.nav-subitem:last-child {
  margin-bottom: 0;
}
.nav-subitem i {
  font-size: 14px;
  flex-shrink: 0;
  color: var(--text-tertiary);
}
.nav-subitem:hover {
  background: var(--border-light);
  color: var(--text-primary);
}
.nav-subitem:hover i {
  color: var(--text-secondary);
}
.nav-subitem.active {
  background: var(--accent-faint);
  color: var(--accent);
  font-weight: 600;
}
.nav-subitem.active i {
  color: var(--accent);
}

/* --- Collapsed sidebar: trigger matches other nav-items --- */
.sidebar.collapsed .nav-group-trigger {
  justify-content: center;
  padding-left: 0;
  padding-right: 0;
  gap: 0;
}
.sidebar.collapsed .nav-group-trigger i:first-child {
  font-size: 20px;
}
.sidebar.collapsed .nav-group-trigger .nav-label {
  opacity: 0;
  width: 0;
  margin-left: 0;
  pointer-events: none;
}




/* ── Main ── */
.main-content { flex:1; padding:32px 40px; max-width:calc(100vw - 240px); overflow-x:hidden; }

/* ── Page Header ── */
.page-header { display:flex; align-items:flex-start; justify-content:space-between; margin-bottom:28px; gap:16px; flex-wrap:wrap; }
.page-header-left { display:flex; flex-direction:column; gap:4px; }
.page-eyebrow { font-family:var(--font-mono); font-size:11px; font-weight:500; text-transform:uppercase; letter-spacing:0.8px; }
.page-title { font-size:26px; font-weight:700; color:var(--text-primary); letter-spacing:-0.5px; line-height:1.2; }
.page-subtitle { font-size:14px; color:var(--text-secondary); }

/* ── Flash ── */
.flash { display:flex; align-items:center; gap:10px; padding:12px 16px; border-radius:var(--radius-md); margin-bottom:20px; font-size:14px; font-weight:500; border-left:3px solid transparent; }
.flash button { margin-left:auto; background:none; border:none; cursor:pointer; opacity:0.6; display:flex; align-items:center; }
.flash-success { background:var(--accent-faint); color:#0a7a5a; border-left-color:var(--accent); }
.flash-error { background:var(--color-red-faint); color:#b91c1c; border-left-color:var(--color-red); }
.flash-warning { background:var(--color-orange-faint); color:#b45309; border-left-color:var(--color-orange); }
.flash-info { background:var(--color-blue-faint); color:#0369a1; border-left-color:var(--color-blue); }

/* ── Card ── */
.card { background:var(--bg-card); border:1px solid var(--border); border-radius:var(--radius-lg); box-shadow:var(--shadow-sm); }
.card-header { display:flex; align-items:center; justify-content:space-between; padding:18px 24px; border-bottom:1px solid var(--border-light); gap:12px; }
.card-title { font-size:14px; font-weight:600; color:var(--text-primary); display:flex; align-items:center; gap:8px; }
.card-body { padding:24px; }
.card-footer { padding:14px 24px; border-top:1px solid var(--border-light); background:#fafafa; border-radius:0 0 var(--radius-lg) var(--radius-lg); }
.mb-4 { margin-bottom:16px; }
.mb-5 { margin-bottom:20px; }
.mt-2 { margin-top:8px; }
.mt-3 { margin-top:12px; }
.mt-4 { margin-top:16px; }

/* ── Stats ── */
.stats-grid { display:grid; grid-template-columns:repeat(auto-fit,minmax(160px,1fr)); gap:16px; margin-bottom:24px; }
.stat-card { background:var(--bg-card); border:1px solid var(--border); border-radius:var(--radius-lg); padding:20px 22px; box-shadow:var(--shadow-sm); position:relative; overflow:hidden; }
.stat-card::before { content:''; position:absolute; top:0;left:0;right:0; height:3px; background:var(--card-top,var(--accent)); border-radius:3px 3px 0 0; }
.stat-label { font-size:11px; font-weight:600; color:var(--text-tertiary); text-transform:uppercase; letter-spacing:0.5px; display:block; margin-bottom:6px; }
.stat-value { font-size:30px; font-weight:700; color:var(--text-primary); letter-spacing:-1px; line-height:1; display:block; margin-bottom:4px; }
.stat-sub { font-size:12px; color:var(--text-tertiary); }

/* ── Buttons ── */
.btn { display:inline-flex; align-items:center; gap:7px; padding:8px 16px; border-radius:var(--radius-md); font-family:var(--font-sans); font-size:14px; font-weight:600; cursor:pointer; text-decoration:none; border:1.5px solid transparent; transition:all 0.12s; white-space:nowrap; line-height:1.35; }
.btn-primary { background:var(--text-primary); color:#fff; border-color:var(--text-primary); }
.btn-primary:hover { background:#2a2a2a; }
.btn-teal { background:var(--accent); color:#fff; border-color:var(--accent); }
.btn-teal:hover { filter:brightness(0.92); }
.btn-outline { background:transparent; color:var(--text-primary); border-color:var(--border); }
.btn-outline:hover { border-color:var(--text-tertiary); background:var(--bg-page); }
.btn-danger { background:var(--color-red); color:#fff; border-color:var(--color-red); }
.btn-ghost { background:transparent; color:var(--text-secondary); border-color:transparent; }
.btn-reset-disabled { background:#e0e0e0 !important; border-color:#e0e0e0 !important; color:#8a8a8a !important; opacity:1 !important; }
.btn-ghost:hover { background:var(--bg-page); color:var(--text-primary); }
.btn-sm { padding:5px 11px; font-size:12px; border-radius:7px; }
.btn-lg { padding:12px 24px; font-size:15px; }
.btn:disabled { opacity:0.5; cursor:not-allowed; }
.w-full { width:100%; justify-content:center; }

/* ── Badges ── */
.badge { display:inline-flex; align-items:center; gap:4px; padding:3px 9px; border-radius:99px; font-size:11px; font-weight:600; text-transform:uppercase; letter-spacing:0.4px; }
.badge-draft { background:#f1f1f1; color:var(--text-secondary); }
.badge-pending { background:var(--color-orange-faint); color:#b45309; }
.badge-approved { background:var(--color-blue-faint); color:#0369a1; }
.badge-sent { background:#cef4ea; color:#0a7a5a; }
.badge-scan-done { background:#2fd2a43b; color:#0a7a5a; }
.status-pill { display:inline-flex; align-items:center; padding:3px 10px; border-radius:99px; font-size:11px; font-weight:600; cursor:pointer; transition:opacity 0.12s; user-select:none; }
.status-pill:hover { opacity:0.75; }
.status-pill-active { background:#2fd2a43b; color:#0a7a5a; }
.status-pill-off { background:#f1f1f1; color:var(--text-secondary); }
.badge-rejected { background:var(--color-red-faint); color:#b91c1c; }
.badge-blue { background:var(--color-blue-faint); color:#0369a1; }
.badge-purple { background:var(--color-purple-faint); color:#6d28d9; }

/* ── Table ── */
.table-wrap { overflow-x:auto; }
table { width:100%; border-collapse:collapse; font-size:14px; }
thead tr { border-bottom:1.5px solid var(--border); }
thead th { padding:10px 16px; text-align:left; font-size:11px; font-weight:600; color:var(--text-tertiary); text-transform:uppercase; letter-spacing:0.5px; white-space:nowrap; }
tbody tr { border-bottom:1px solid var(--border-light); transition:background 0.1s; }
tbody tr:last-child { border-bottom:none; }
tbody tr:hover { background:var(--bg-page); }
tr.clickable-row { cursor:pointer; }
tbody td { padding:12px 16px; color:var(--text-primary); vertical-align:middle; }
.td-muted { color:var(--text-tertiary); }
.td-mono { font-family:var(--font-mono); font-size:12px; }
.text-sm { font-size:13px; }
.text-xs { font-size:11px; }
.text-muted { color:var(--text-tertiary); }
.text-secondary { color:var(--text-secondary); }
.font-mono { font-family:var(--font-mono); }

/* ── Forms ── */
.form-group { display:flex; flex-direction:column; gap:5px; margin-bottom:16px; }
.form-row { display:grid; grid-template-columns:1fr 1fr; gap:16px; }
label { font-size:13px; font-weight:600; color:var(--text-primary); }
.req { color:var(--color-red); margin-left:2px; }
input[type="text"],input[type="email"],input[type="url"],input[type="password"],input[type="number"],input[type="tel"],input[type="date"],select,textarea { font-family:var(--font-sans); font-size:14px; color:var(--text-primary); background:var(--bg-card); border:1.5px solid var(--border); border-radius:var(--radius-md); padding:9px 12px; width:100%; transition:border-color 0.15s,box-shadow 0.15s; outline:none; }
input:focus,select:focus,textarea:focus { border-color:var(--accent); box-shadow:0 0 0 3px color-mix(in srgb, var(--accent) 15%, transparent); }
input::placeholder,textarea::placeholder { color:var(--text-tertiary); }
textarea { resize:vertical; min-height:80px; }
select { background-image:url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 4-4'/%3e%3c/svg%3e"); background-position:right 10px center; background-repeat:no-repeat; background-size:16px; padding-right:36px; }
.form-hint { font-size:11px; color:var(--text-tertiary); }

/* ── Audit form grid ── */
.audit-form-grid { display:grid; grid-template-columns:1fr 360px; gap:24px; align-items:start; }
.audit-form-left { display:flex; flex-direction:column; gap:0; }
.audit-form-right { position:sticky; top:24px; display:flex; flex-direction:column; gap:16px; }

/* ── Issue sections ── */
.issues-section { margin-bottom:10px; }
.issues-section-header { display:flex; align-items:center; gap:10px; padding:11px 14px; background:var(--bg-page); border:1px solid var(--border); border-radius:var(--radius-md); cursor:pointer; transition:background 0.1s; user-select:none; }
.issues-section-header:hover { background:#ededf0; }
.section-icon { width:30px; height:30px; border-radius:7px; background:var(--text-primary); display:flex; align-items:center; justify-content:center; font-size:15px; color:var(--accent); flex-shrink:0; }
.section-title { font-size:13.5px; font-weight:600; flex:1; color:var(--text-primary); }
.section-count { font-size:11px; color:var(--accent); font-weight:700; }
.chevron { font-size:14px; color:var(--text-tertiary); transition:transform 0.2s; flex-shrink:0; }
.issues-section-header.open .chevron { transform:rotate(180deg); }
.issues-grid { display:grid; grid-template-columns:1fr 1fr; gap:6px; padding:4px 0 8px; display:none; }
.issues-grid.open { display:grid; }

.issue-checkbox { display:flex; align-items:flex-start; gap:9px; padding:9px 12px; border-radius:8px; border:1.5px solid var(--border); background:var(--bg-card); cursor:pointer; transition:all 0.12s; font-size:13px; color:var(--text-secondary); line-height:1.4; }
.issue-checkbox:hover { border-color:var(--accent); color:var(--text-primary); }
.issue-checkbox.checked { border-color:var(--accent); background:var(--accent-faint); color:var(--text-primary); }
.issue-checkbox-purple:hover { border-color:var(--color-purple); }
.issue-checkbox-purple.checked { border-color:var(--color-purple); background:var(--color-purple-faint); }
.issue-checkbox input[type="checkbox"] { display:none; }
.issue-check-box { width:16px; height:16px; border-radius:4px; border:1.5px solid var(--border); background:#fff; flex-shrink:0; margin-top:1px; display:flex; align-items:center; justify-content:center; transition:all 0.12s; }
.issue-checkbox.checked .issue-check-box { background:var(--accent); border-color:var(--accent); }
.issue-checkbox-purple.checked .issue-check-box { background:var(--color-purple); border-color:var(--color-purple); }
.issue-check-icon { display:none; color:#fff; font-size:10px; }
.issue-checkbox.checked .issue-check-icon { display:block; }

/* ── Send mode toggle ── */
.send-mode-toggle { display:flex; gap:10px; }
.send-mode-option { flex:1; padding:12px 14px; border:2px solid var(--border); border-radius:var(--radius-lg); cursor:pointer; transition:all 0.12s; }
.send-mode-option:hover { border-color:var(--accent); }
.send-mode-option.selected { border-color:var(--accent); background:var(--accent-faint); }
.send-mode-option input { display:none; }
.send-mode-title { font-size:13px; font-weight:600; color:var(--text-primary); display:flex; align-items:center; gap:7px; margin-bottom:3px; }
.send-mode-desc { font-size:12px; color:var(--text-secondary); }

/* ── Info box ── */
.info-box { display:flex; gap:10px; padding:12px 14px; border-radius:10px; font-size:13px; }
.info-box i { font-size:18px; flex-shrink:0; margin-top:1px; }
.info-box strong { display:block; font-weight:600; margin-bottom:2px; }
.info-box p { margin:0; color:var(--text-secondary); font-size:12px; }
.info-box-warning { background:var(--color-orange-faint); border:1px solid rgba(236,108,33,0.2); color:#b45309; }

/* ── Approval banner ── */
.approval-banner { background:linear-gradient(135deg,var(--color-orange-faint),#fff5f0); border:1.5px solid rgba(236,108,33,0.25); border-radius:var(--radius-lg); padding:16px 20px; display:flex; align-items:center; gap:14px; margin-bottom:20px; }
.approval-banner-icon { width:40px; height:40px; background:var(--color-orange); border-radius:10px; display:flex; align-items:center; justify-content:center; color:#fff; font-size:20px; flex-shrink:0; }
.approval-banner-text { flex:1; }
.approval-banner-title { font-size:14px; font-weight:600; }
.approval-banner-desc { font-size:12px; color:var(--text-secondary); }

/* ── Audit type cards ── */
.audit-type-card { display:flex; flex-direction:column; gap:14px; padding:28px; background:var(--bg-card); border:2px solid var(--border); border-radius:var(--radius-xl); text-decoration:none; transition:all 0.15s; cursor:pointer; }
.audit-type-card:hover { border-color:var(--accent); box-shadow:var(--shadow-md); transform:translateY(-2px); }
.audit-type-card-opportunity:hover { border-color:var(--color-purple); }
.audit-type-icon { width:52px; height:52px; border-radius:13px; display:flex; align-items:center; justify-content:center; font-size:26px; }
.audit-type-title { font-size:18px; font-weight:700; color:var(--text-primary); letter-spacing:-0.3px; }
.audit-type-desc { font-size:14px; color:var(--text-secondary); line-height:1.6; }
.audit-type-tags { display:flex; flex-wrap:wrap; gap:6px; }
.audit-type-tags span { font-size:11px; padding:3px 8px; background:var(--bg-page); border:1px solid var(--border); border-radius:99px; color:var(--text-secondary); }
.audit-type-cta { font-size:14px; font-weight:600; color:var(--accent); display:flex; align-items:center; gap:6px; margin-top:4px; }

/* ── Audit detail ── */
.audit-issues-list { display:flex; flex-direction:column; gap:10px; }
.audit-category { border:1px solid var(--border); border-radius:var(--radius-md); overflow:hidden; }
.audit-category-header { display:flex; align-items:center; gap:10px; padding:11px 16px; background:var(--bg-page); border-bottom:1px solid var(--border-light); }
.audit-category-icon { width:28px; height:28px; background:var(--text-primary); border-radius:7px; display:flex; align-items:center; justify-content:center; font-size:14px; flex-shrink:0; }
.audit-category-title { font-size:13px; font-weight:600; flex:1; }
.audit-category-count { font-size:11px; color:var(--accent); font-weight:700; }
.audit-category-items { padding:6px 16px; }
.audit-issue-item { display:flex; align-items:center; gap:8px; padding:7px 0; font-size:13.5px; color:var(--text-secondary); border-bottom:1px solid var(--border-light); }
.audit-issue-item:last-child { border-bottom:none; }
.issue-dot { width:5px; height:5px; border-radius:50%; background:var(--accent); flex-shrink:0; }

/* ── Filter bar ── */
.filter-bar { display:flex; align-items:center; gap:8px; flex-wrap:wrap; }
.filter-bar input,.filter-bar select { width:auto; }

/* ── Settings ── */
.settings-tabs { display:flex; border-bottom:2px solid var(--border); margin-bottom:24px; overflow-x:auto; padding-bottom:2px; }
.settings-tab { display:flex; align-items:center; gap:7px; padding:10px 18px; font-size:13.5px; font-weight:500; color:var(--text-secondary); text-decoration:none; border-bottom:2px solid transparent; margin-bottom:-2px; white-space:nowrap; cursor:pointer; transition:all 0.12s; }
.settings-tab:hover { color:var(--text-primary); }
.settings-tab.active { color:var(--accent); border-bottom-color:var(--accent); }
.settings-panel { display:none; }
.settings-panel.active { display:block; }

/* ── Template editor ── */
.template-editor-wrap { border-bottom:1px solid var(--border-light); }
.merge-tags-bar { display:flex; flex-wrap:wrap; gap:5px; padding:8px 12px; background:#f8f8fa; border-bottom:1px solid var(--border-light); }
.merge-tag { font-family:var(--font-mono); font-size:10px; padding:2px 7px; background:#fff; border:1px solid var(--border); border-radius:4px; color:#773dd0; cursor:pointer; transition:all 0.1s; }
.merge-tag:hover { background:var(--color-purple-faint); border-color:var(--color-purple); }
.template-editor { font-family:var(--font-mono); font-size:12px; line-height:1.6; border:none !important; background:#fafafa; resize:vertical; }
.template-editor:focus { box-shadow:none !important; }

/* ── Pagination ── */
.pagination { display:flex; align-items:center; justify-content:space-between; font-size:13px; color:var(--text-secondary); }
.pagination-links { display:flex; gap:4px; }
.page-link { width:32px; height:32px; display:flex; align-items:center; justify-content:center; border-radius:7px; text-decoration:none; color:var(--text-secondary); font-size:13px; border:1px solid var(--border); background:var(--bg-card); transition:all 0.12s; }
.page-link:hover { border-color:var(--accent); color:var(--accent); }
.page-link.active { background:var(--text-primary); color:#fff; border-color:var(--text-primary); }

/* ── Modal ── */
.modal-backdrop { position:fixed; inset:0; background:rgba(0,0,0,0.3); display:flex; align-items:center; justify-content:center; z-index:1000; opacity:0; pointer-events:none; transition:opacity 0.18s; }
.modal-backdrop.open { opacity:1; pointer-events:all; }
.modal { background:var(--bg-card); border-radius:var(--radius-xl); box-shadow:var(--shadow-lg); padding:28px; width:100%; max-width:420px; transform:translateY(8px); transition:transform 0.18s; }
.modal-backdrop.open .modal { transform:translateY(0); }
.modal-title { font-size:16px; font-weight:700; margin-bottom:16px; letter-spacing:-0.3px; }
.modal-body { margin-bottom:20px; }
.modal-actions { display:flex; gap:10px; justify-content:flex-end; }

/* ── Empty state ── */
.empty-state { text-align:center; padding:48px 24px; color:var(--text-tertiary); }
.empty-state-icon { font-size:40px; margin-bottom:10px; opacity:0.3; }
.empty-state-title { font-size:15px; font-weight:600; color:var(--text-secondary); margin-bottom:4px; }
.empty-state-desc { font-size:13px; }

/* ── Misc ── */
.mono-tag { font-family:var(--font-mono); font-size:11px; padding:2px 7px; background:var(--bg-page); border:1px solid var(--border); border-radius:5px; color:var(--text-secondary); }
.flex { display:flex; }
.items-center { align-items:center; }
.justify-between { justify-content:space-between; }
.gap-2 { gap:8px; }
.gap-3 { gap:12px; }

@keyframes slideIn { from { opacity:0; transform:translateY(-10px); } to { opacity:1; transform:translateY(0); } }

@media (max-width:900px) {
  .sidebar { width:200px; }
  .main-content { padding:20px 20px; max-width:calc(100vw - 200px); }
  .form-row { grid-template-columns:1fr; }
  .issues-grid { grid-template-columns:1fr; }
  .audit-form-grid { grid-template-columns:1fr; }
  .audit-form-right { position:static; }
}

/* Icon Picker Grid */
#icon-grid { display:grid !important; grid-template-columns:repeat(6,1fr) !important; gap:8px !important; max-height:380px !important; overflow-y:auto !important; overflow-x:hidden !important; padding:4px !important; }
.icon-cell { display:flex !important; flex-direction:column !important; align-items:center !important; justify-content:center !important; gap:4px !important; padding:10px 4px !important; border:1.5px solid var(--border) !important; border-radius:10px !important; cursor:pointer !important; transition:all 0.12s !important; min-height:60px !important; width:100% !important; box-sizing:border-box !important; }
.icon-cell:hover { border-color:var(--accent) !important; background:var(--accent-faint) !important; }
.icon-cell i { font-size:20px !important; line-height:1 !important; display:block !important; }
.icon-cell span { font-size:9px !important; color:var(--text-tertiary) !important; text-align:center !important; line-height:1.2 !important; word-break:break-all !important; display:block !important; }

/* Fix double dropdown arrow */
select { -webkit-appearance:none; -moz-appearance:none; appearance:none; }

/* Accessibility audit card */
.audit-type-card-a11y:hover { border-color:#59b5f8; }

/* Button alignment fix */
.page-header .flex { align-items:center; }
.page-header form { display:inline-flex; align-items:center; }

/* Trash button — red border */
.btn-ghost[style*="color:var(--color-red)"],
.btn-ghost[style*="color: var(--color-red)"] {
  border:1.5px solid var(--color-red) !important;
  color:var(--color-red) !important;
}
.btn-ghost[style*="color:var(--color-red)"]:hover,
.btn-ghost[style*="color: var(--color-red)"]:hover {
  background:var(--color-red-faint) !important;
}

/* Delete button consistent style */
.btn-delete { border:1.5px solid var(--color-red) !important; color:var(--color-red) !important; }
.btn-delete:hover { background:var(--color-red-faint) !important; }

/* Delete button */
button[style*="border-color:var(--color-red)"],
button[style*="border-color: var(--color-red)"] {
  border-color: var(--color-red) !important;
  color: var(--color-red) !important;
}
button[style*="border-color:var(--color-red)"]:hover,
button[style*="border-color: var(--color-red)"]:hover {
  background: #fef2f2 !important;
}

/* Delete button — consistent across all audit types */
.btn-delete-red { color:var(--color-red) !important; border-color:var(--color-red) !important; }
.btn-delete-red:hover { background:var(--color-red-faint) !important; }
.btn-delete-red i { font-size:16px; }

/* Override btn-outline for delete button — must be last */
.btn.btn-outline.btn-delete-red { border-color:var(--color-red) !important; color:var(--color-red) !important; }
.btn.btn-outline.btn-delete-red:hover { background:var(--color-red-faint) !important; }
.btn.btn-outline.btn-delete-red i { font-size:16px; }

/* POUR tabs for manual checklist */
.pour-tabs { display:flex; gap:4px; margin-bottom:16px; border-bottom:2px solid var(--border); padding-bottom:0; }
.pour-tab { padding:8px 16px; font-size:13px; font-weight:500; color:var(--text-secondary); background:none; border:none; border-bottom:2px solid transparent; margin-bottom:-2px; cursor:pointer; transition:all 0.12s; font-family:var(--font-sans); }
.pour-tab:hover { color:var(--text-primary); }
.pour-tab.active { color:var(--accent); border-bottom-color:var(--accent); font-weight:600; }

/* Notification dropdown scrollbar — matches the panel's own rounded corners. */
#notif-panel { border-radius: var(--radius-md); }
#notif-panel::-webkit-scrollbar { width: 6px; }
#notif-panel::-webkit-scrollbar-track { background: transparent; border-radius: var(--radius-md); }
#notif-panel::-webkit-scrollbar-thumb { background: var(--border); border-radius: var(--radius-md); }

#notif-bell-btn:hover{
opacity: 0.8;
}
/* ============================================================
   Admin Dash chat thread — mirrors the portal .hc-* design but
   uses the admin's own real CSS variables (teal brand, --accent),
   never the portal's --p-* vars which don't exist here.
   ============================================================ */

.hca-thread {
  height: 520px; overflow-y: auto; padding: 20px 24px;
  display: flex; flex-direction: column; gap: 4px;
}
@media (max-width: 700px) { .hca-thread { height: calc(100vh - 320px); padding: 16px; } }

.hca-day-divider {
  display: flex; align-items: center; gap: 12px; margin: 18px 0 14px;
  color: var(--text-tertiary); font-size: 11px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.04em;
}
.hca-day-divider::before, .hca-day-divider::after { content: ''; flex: 1; height: 1px; background: var(--border-light); }

.hca-msg-group { display: flex; gap: 10px; margin-bottom: 16px; max-width: 78%; }
.hca-msg-group.mine { align-self: flex-end; flex-direction: row-reverse; }
@media (max-width: 560px) { .hca-msg-group { max-width: 90%; } }

.hca-avatar {
  width: 32px; height: 32px; border-radius: 50%; flex-shrink: 0; margin-top: 2px;
  background: var(--accent); color: #fff;
  display: flex; align-items: center; justify-content: center;
  font-size: 12px; font-weight: 700;
}
.hca-msg-group:not(.mine) .hca-avatar { background: var(--text-secondary); }

.hca-msg-col { display: flex; flex-direction: column; gap: 4px; min-width: 0; }
.hca-msg-group.mine .hca-msg-col { align-items: flex-end; }

.hca-msg-sender { font-size: 11px; font-weight: 600; color: var(--text-tertiary); padding: 0 2px; }

.hca-bubble {
  padding: 10px 14px; border-radius: var(--radius-md);
  font-size: 14px; line-height: 1.45; white-space: pre-wrap; word-break: break-word;
  box-shadow: var(--shadow-sm);
}
.hca-msg-group.mine .hca-bubble { background: var(--accent); color: #fff; }
.hca-msg-group:not(.mine) .hca-bubble { background: var(--border-light); color: var(--text-primary); }
.hca-bubble.internal-note { background: var(--color-orange-faint); color: var(--text-primary); border: 1px dashed var(--color-orange); }

.hca-msg-time { font-size: 10px; color: var(--text-tertiary); padding: 0 2px; }

.hca-msg-in { animation: hca-msg-in 0.25s ease-out; }
@keyframes hca-msg-in {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}
@media (prefers-reduced-motion: reduce) { .hca-msg-in { animation: none; } }

.hca-typing-indicator {
  display: inline-flex; align-items: center; gap: 3px; padding: 10px 14px;
  background: var(--border-light); border-radius: var(--radius-md); width: fit-content;
}
.hca-typing-indicator span {
  width: 6px; height: 6px; border-radius: 50%; background: var(--text-tertiary);
  animation: hca-typing 1.2s infinite ease-in-out;
}
.hca-typing-indicator span:nth-child(2) { animation-delay: 0.15s; }
.hca-typing-indicator span:nth-child(3) { animation-delay: 0.3s; }
@keyframes hca-typing { 0%, 60%, 100% { opacity: 0.3; transform: scale(0.85); } 30% { opacity: 1; transform: scale(1); } }
@media (prefers-reduced-motion: reduce) { .hca-typing-indicator span { animation: none; opacity: 0.6; } }

.hca-composer {
  border-top: 1px solid var(--border-light); padding: 14px 20px;
  display: flex; gap: 10px; align-items: flex-end;
}
@media (max-width: 700px) { .hca-composer { padding: 12px 16px; } }

.hca-composer textarea {
  flex: 1; resize: none; border: 1.5px solid var(--border); border-radius: var(--radius-lg);
  padding: 10px 14px; font-size: 14px; font-family: var(--font-sans); color: var(--text-primary);
  max-height: 140px; line-height: 1.4; background: var(--bg-card);
}

.hca-send-btn {
  width: 40px; height: 40px; border-radius: 50%; background: var(--accent); color: #fff;
  border: none; display: flex; align-items: center; justify-content: center;
  cursor: pointer; flex-shrink: 0; box-shadow: var(--shadow-sm);
  transition: box-shadow 0.15s, transform 0.1s;
}
.hca-send-btn:hover { box-shadow: var(--shadow-md); }
.hca-send-btn:active { transform: scale(0.94); }
.hca-send-btn:disabled { background: var(--border); cursor: not-allowed; box-shadow: none; }
.hca-send-btn i { font-size: 18px; }

.hca-internal-toggle { display: flex; align-items: center; gap: 6px; font-size: 13px; font-weight: 400; color: var(--text-secondary); }

@keyframes spin { from { transform: rotate(0deg); } to { transform: rotate(360deg); } }
/* Admin-side equivalents (teal brand vars, prefixed hca-) */
.hca-attach-img {
  max-width: 260px; max-height: 260px; border-radius: var(--radius-md);
  display: block; cursor: pointer; margin-top: 6px; box-shadow: var(--shadow-sm);
}
.hca-msg-group.mine .hca-attach-img { margin-left: auto; }

.hca-attach-doc {
  display: flex; align-items: center; gap: 10px; margin-top: 6px;
  padding: 10px 12px; border-radius: var(--radius-md); background: var(--border-light);
  text-decoration: none; color: var(--text-primary); max-width: 260px;
}
.hca-msg-group.mine .hca-attach-doc { background: var(--accent); color: #fff; margin-left: auto; }
.hca-attach-doc i { font-size: 24px; flex-shrink: 0; }
.hca-attach-doc .hca-attach-doc-name { font-size: 13px; font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.hca-attach-doc .hca-attach-doc-size { font-size: 11px; opacity: 0.7; }

.hca-attach-deleted {
  display: flex; align-items: center; gap: 8px; margin-top: 6px; padding: 8px 12px;
  border-radius: var(--radius-md); border: 1px dashed var(--border); color: var(--text-tertiary);
  font-size: 12px; font-style: italic; max-width: 260px;
}

.hca-attach-btn {
  width: 36px; height: 36px; border-radius: 50%; background: transparent; color: var(--text-tertiary);
  border: 1.5px solid var(--border); display: flex; align-items: center; justify-content: center;
  cursor: pointer; flex-shrink: 0; transition: background 0.15s;
}
.hca-attach-btn:hover { background: var(--border-light); }
.hca-attach-btn i { font-size: 16px; }

.hca-attach-chip {
  display: inline-flex; align-items: center; gap: 8px; padding: 6px 10px;
  border-radius: var(--radius-sm); background: var(--border-light); font-size: 12px;
}
.hca-attach-chip button {
  border: none; background: none; cursor: pointer; font-size: 15px; color: var(--text-tertiary);
  line-height: 1; padding: 0 2px;
}

/* Attach menu (Photo / Document dropdown) - admin */
.hca-attach-menu {
  position: absolute; bottom: 44px; left: 0; background: var(--bg-card);
  border: 1px solid var(--border); border-radius: var(--radius-md);
  box-shadow: var(--shadow-md); padding: 6px; flex-direction: column; gap: 2px;
  min-width: 170px; z-index: 20;
}
.hca-attach-menu-item {
  display: flex; align-items: center; gap: 10px; padding: 9px 12px; border: none;
  background: none; text-align: left; border-radius: var(--radius-sm); cursor: pointer;
  font-size: 13px; color: var(--text-primary); width: 100%;
}
.hca-attach-menu-item:hover { background: var(--border-light); }
.hca-attach-menu-item i { font-size: 17px; color: var(--text-secondary); }

/* PDF icon badge inside the doc card - admin */
.hca-attach-pdf-icon {
  width: 38px; height: 38px; border-radius: var(--radius-sm); flex-shrink: 0;
  background: #e0342533; display: flex; align-items: center; justify-content: center;
}
.hca-attach-pdf-icon i { font-size: 20px; color: #e03425; }
.hca-msg-group.mine .hca-attach-pdf-icon { background: rgba(255,255,255,0.2); }
.hca-msg-group.mine .hca-attach-pdf-icon i { color: #fff; }
.hca-attach-doc.hca-pdf-trigger { cursor: pointer; transition: transform 0.1s; }
.hca-attach-doc.hca-pdf-trigger:active { transform: scale(0.98); }

/* Lightbox for full-size image viewing - admin (same rule as portal.css,
   which was never duplicated here - this is the fix) */
.hc-lightbox-overlay {
  position: fixed; inset: 0; background: rgba(0,0,0,0.85); z-index: 9999;
  display: flex; align-items: center; justify-content: center; cursor: zoom-out;
}
.hc-lightbox-overlay img { max-width: 92vw; max-height: 92vh; border-radius: var(--radius-md); }

/* Shared Files gallery grid - admin */
.hca-files-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(160px, 1fr)); gap: 14px;
}
.hca-file-card {
  position: relative; border: 1px solid var(--border); border-radius: var(--radius-md);
  overflow: hidden; background: var(--bg-card);
}
.hca-file-checkbox { position: absolute; top: 8px; left: 8px; z-index: 5; width: 18px; height: 18px; cursor: pointer; }
.hca-file-thumb { width: 100%; height: 140px; object-fit: cover; display: block; cursor: pointer; }
.hca-file-doc-preview {
  width: 100%; height: 140px; display: flex; align-items: center; justify-content: center;
  background: #e0342510; cursor: pointer;
}
.hca-file-doc-preview i { font-size: 40px; color: #e03425; }
.hca-file-info { padding: 8px 10px; }
.hca-file-name { font-size: 12px; font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; color: var(--text-primary); }
.hca-file-meta { font-size: 11px; color: var(--text-tertiary); margin-top: 2px; }
.hca-file-delete-btn {
  position: absolute; top: 6px; right: 6px; z-index: 5;
  width: 28px; height: 28px; border-radius: 50%; border: none; background: rgba(0,0,0,0.5); color: #fff;
  display: flex; align-items: center; justify-content: center; cursor: pointer;
}
.hca-file-delete-btn:hover { background: rgba(0,0,0,0.75); }
.hca-file-delete-btn i { font-size: 14px; }

/* Files drawer - admin */
.admin-files-drawer {
  width: 0; flex-shrink: 0; overflow: hidden; border-left: 1px solid var(--border-light);
  background: var(--bg-card); display: flex; flex-direction: column; transition: width 0.35s ease;
}
.admin-files-drawer.open { width: 480px; }
.admin-files-drawer-header {
  display: flex; justify-content: space-between; align-items: center; padding: 16px 20px;
  border-bottom: 1px solid var(--border-light); flex-shrink: 0;
}
.admin-files-drawer-title { font-size: 15px; font-weight: 700; color: var(--text-primary); white-space: nowrap; }
.admin-files-drawer-close {
  width: 32px; height: 32px; border-radius: var(--radius-sm); border: none; background: none;
  display: flex; align-items: center; justify-content: center; cursor: pointer; color: var(--text-secondary);
}
.admin-files-drawer-close:hover { background: var(--border-light); }
.admin-files-drawer-body { padding: 20px; overflow-y: auto; flex: 1; }
@media (max-width: 900px) {
  .admin-files-drawer.open { width: 100%; position: fixed; top: 0; right: 0; bottom: 0; z-index: 60; }
}

/* Read receipt indicator - WhatsApp-style check/checks icons (admin) */
.hca-seen-indicator {
  text-align: right; padding: 2px 24px 6px 0;
}
.hca-seen-indicator i { font-size: 16px; }
.hca-seen-sent { color: var(--text-tertiary); }
.hca-seen-read { color: #25D366; }

/* Canned Responses management page */
.cr-tabs { display: flex; gap: 4px; background: var(--border-light); border-radius: var(--radius-md); padding: 3px; }
.cr-tab {
  border: none; background: none; padding: 7px 14px; border-radius: var(--radius-sm);
  font-size: 12px; font-weight: 500; cursor: pointer; color: var(--text-secondary); white-space: nowrap;
}
.cr-tab.active { background: #fff; color: var(--text-primary); box-shadow: var(--shadow-sm); }

.cr-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 14px;
}
.cr-card {
  border: 1px solid var(--border); border-radius: var(--radius-md); padding: 16px;
  background: var(--bg-card); display: flex; flex-direction: column;
}
.cr-card-top { display: flex; justify-content: space-between; align-items: flex-start; gap: 8px; margin-bottom: 8px; }
.cr-card-title { font-weight: 600; font-size: 14px; color: var(--text-primary); }
.cr-visibility-badge {
  font-size: 10px; font-weight: 600; padding: 3px 8px; border-radius: 20px; white-space: nowrap;
  display: flex; align-items: center; gap: 4px; flex-shrink: 0;
}
.cr-visibility-badge.shared { background: #e6f4ea; color: #1e7e34; }
.cr-visibility-badge.private { background: #f1e6fa; color: #7b3fae; }
.cr-card-preview { font-size: 12px; color: var(--text-secondary); line-height: 1.5; margin: 0 0 12px; flex: 1; }
.cr-card-footer { display: flex; justify-content: space-between; align-items: center; padding-top: 10px; border-top: 1px solid var(--border-light); }
.cr-icon-btn {
  width: 28px; height: 28px; border-radius: var(--radius-sm); border: none; background: none;
  display: flex; align-items: center; justify-content: center; cursor: pointer; color: var(--text-tertiary);
}
.cr-icon-btn:hover { background: var(--border-light); color: var(--text-primary); }

/* Modal overlay for add/edit */
.cr-overlay {
  position: fixed; inset: 0; background: rgba(0,0,0,0.5); z-index: 200;
  display: flex; align-items: center; justify-content: center; padding: 20px;
}
.cr-overlay-box {
  background: #fff; border-radius: var(--radius-lg); max-width: 560px; width: 100%;
  max-height: 90vh; overflow-y: auto; box-shadow: var(--shadow-lg);
}
.cr-overlay-header {
  display: flex; justify-content: space-between; align-items: center;
  padding: 18px 22px; border-bottom: 1px solid var(--border-light); font-weight: 700; font-size: 15px;
}
.cr-overlay-body { padding: 20px 22px; }
.cr-overlay-footer {
  display: flex; justify-content: flex-end; gap: 10px; padding: 16px 22px;
  border-top: 1px solid var(--border-light);
}
.cr-field-label { display: block; font-size: 12px; font-weight: 600; color: var(--text-secondary); margin-bottom: 6px; }
.cr-token-list { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; }
.cr-token-list code {
  background: var(--border-light); padding: 3px 8px; border-radius: var(--radius-sm);
  font-size: 11px; color: var(--accent);
}

/* Canned response quick-insert picker (composer) */
.cr-picker {
  position: absolute; bottom: 44px; left: 0; width: 320px; max-height: 360px;
  background: var(--bg-card); border: 1px solid var(--border); border-radius: var(--radius-md);
  box-shadow: var(--shadow-md); z-index: 25; display: flex; flex-direction: column;
}
.cr-picker-search { padding: 10px; border-bottom: 1px solid var(--border-light); }
.cr-picker-search input {
  width: 100%; padding: 7px 10px; border: 1px solid var(--border); border-radius: var(--radius-sm); font-size: 13px;
}
.cr-picker-list { overflow-y: auto; max-height: 300px; padding: 6px; }
.cr-picker-item {
  display: block; width: 100%; text-align: left; padding: 8px 10px; border: none;
  background: none; border-radius: var(--radius-sm); cursor: pointer;
}
.cr-picker-item:hover { background: var(--border-light); }
.cr-picker-item-title { font-size: 13px; font-weight: 600; color: var(--text-primary); }
.cr-picker-item-preview {
  font-size: 11px; color: var(--text-tertiary); margin-top: 2px;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.cr-picker-empty { padding: 16px; text-align: center; font-size: 12px; color: var(--text-tertiary); }

/* Ticket tags - pills and add-tag picker */
.tag-pill {
  display: inline-flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 600;
  padding: 4px 6px 4px 10px; border-radius: 20px;
}
.tag-pill-remove {
  border: none; background: none; cursor: pointer; display: flex; align-items: center;
  justify-content: center; width: 16px; height: 16px; padding: 0; opacity: 0.6; color: inherit;
}
.tag-pill-remove:hover { opacity: 1; }
.tag-pill-remove i { font-size: 11px; }
.tag-add-btn {
  display: flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 500;
  padding: 5px 10px; border-radius: 20px; border: 1px dashed var(--border); background: none;
  cursor: pointer; color: var(--text-tertiary);
}
.tag-add-btn:hover { background: var(--border-light); color: var(--text-primary); }
.tag-picker {
  position: absolute; top: 32px; left: 0; width: 240px; max-height: 300px;
  background: var(--bg-card); border: 1px solid var(--border); border-radius: var(--radius-md);
  box-shadow: var(--shadow-md); z-index: 25; display: flex; flex-direction: column;
  padding: 8px; box-sizing: border-box;
}
.tag-picker input {
  width: 100%; box-sizing: border-box; padding: 7px 10px; border: 1px solid var(--border);
  border-radius: var(--radius-sm); font-size: 13px; margin-bottom: 6px; flex-shrink: 0;
}
.tag-picker-list { overflow-y: auto; max-height: 200px; }
.tag-picker-item {
  display: flex; align-items: center; gap: 8px; width: 100%; text-align: left; padding: 7px 8px;
  border: none; background: none; border-radius: var(--radius-sm); cursor: pointer; font-size: 13px;
}
.tag-picker-item:hover { background: var(--border-light); }
.tag-picker-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; }
.tag-picker-create { color: var(--accent); font-weight: 600; }

/* Tag management page */
.tags-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 14px; }
.tag-card {
  display: flex; align-items: center; gap: 12px; border: 1px solid var(--border);
  border-radius: var(--radius-md); padding: 14px; background: var(--bg-card);
}
.tag-card-color { width: 14px; height: 14px; border-radius: 50%; flex-shrink: 0; }
.tag-card-body { flex: 1; min-width: 0; }
.tag-card-name { font-weight: 600; font-size: 14px; color: var(--text-primary); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.tag-card-usage { font-size: 11px; color: var(--text-tertiary); margin-top: 2px; }
.tag-card-actions { display: flex; gap: 4px; flex-shrink: 0; }
.tag-color-palette { display: flex; flex-wrap: wrap; gap: 8px; }
.tag-color-swatch {
  width: 28px; height: 28px; border-radius: 50%; border: 2px solid transparent; cursor: pointer; padding: 0;
}
.tag-color-swatch.selected { border-color: var(--text-primary); box-shadow: 0 0 0 2px #fff inset; }

/* Support Tickets list - redesigned filter bar + tag pills */
.ticket-filter-row { display: flex; gap: 16px; flex-wrap: wrap; align-items: flex-end; }
.ticket-filter-group { display: flex; flex-direction: column; gap: 5px; }
.ticket-filter-label {
  font-size: 11px; font-weight: 600; color: var(--text-tertiary);
  text-transform: uppercase; letter-spacing: 0.03em;
}
.ticket-filter-select {
  padding: 8px 12px; border: 1px solid var(--border); border-radius: var(--radius-md);
  font-size: 13px; background: var(--bg-card); min-width: 160px;
}
.ticket-filter-tags-row {
  display: flex; align-items: center; gap: 12px; margin-top: 16px; padding-top: 16px;
  border-top: 1px solid var(--border-light); flex-wrap: wrap;
}
.ticket-filter-tag-chips { display: flex; gap: 6px; flex-wrap: wrap; }
.ticket-filter-tag-chip {
  padding: 5px 12px; border-radius: 20px; border: 1px solid var(--tag-color);
  background: none; color: var(--tag-color); font-size: 12px; font-weight: 600; cursor: pointer;
}
.ticket-filter-tag-chip.active { background: var(--tag-color); color: #fff; }
.tag-pill-mini { font-size: 10px; font-weight: 600; padding: 2px 8px; border-radius: 20px; }

/* Support Tickets - fully redesigned filter bar (search, selects w/ arrows, multi-select tags) */
.tf-bar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }

.tf-search-wrap { position: relative; flex: 1; min-width: 240px; max-width: 340px; }
.tf-search-icon { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--text-tertiary); font-size: 15px; }
.tf-search-input {
  width: 100%; padding: 9px 34px; border: 1px solid var(--border); border-radius: var(--radius-md); font-size: 13px;
}
.tf-search-clear {
  position: absolute; right: 8px; top: 50%; transform: translateY(-50%); border: none; background: none;
  cursor: pointer; color: var(--text-tertiary); width: 22px; height: 22px; display: flex;
  align-items: center; justify-content: center; border-radius: 50%;
}
.tf-search-clear:hover { background: var(--border-light); color: var(--text-primary); }

.tf-select {
  padding: 9px 32px 9px 12px; border: 1px solid var(--border); border-radius: var(--radius-md);
  font-size: 13px; background-color: var(--bg-card); min-width: 150px; cursor: pointer;
  -webkit-appearance: none; -moz-appearance: none; appearance: none;
  background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3e%3cpath d='M0 0l5 6 5-6z' fill='%236b7280'/%3e%3c/svg%3e");
  background-repeat: no-repeat; background-position: right 12px center;
}

.tf-tag-dropdown-wrap { position: relative; }
.tf-tag-trigger { display: flex; align-items: center; justify-content: space-between; gap: 8px; min-width: 150px; background-image: none; }
.tf-tag-trigger i.ph-caret-down { font-size: 12px; color: var(--text-tertiary); flex-shrink: 0; }
.tf-tag-panel {
  position: absolute; top: 40px; left: 0; width: 220px; max-height: 280px; overflow-y: auto;
  background: var(--bg-card); border: 1px solid var(--border); border-radius: var(--radius-md);
  box-shadow: var(--shadow-md); z-index: 30; padding: 6px;
}
.tf-tag-panel-item { display: flex; align-items: center; gap: 8px; padding: 7px 8px; border-radius: var(--radius-sm); font-size: 13px; cursor: pointer; }
.tf-tag-panel-item:hover { background: var(--border-light); }
.tf-tag-panel-item input { cursor: pointer; }

.tf-selected-chips { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 12px; }
.tf-chip {
  display: inline-flex; align-items: center; gap: 6px; padding: 5px 6px 5px 12px; border-radius: 20px;
  background: var(--tag-color); color: #fff; font-size: 12px; font-weight: 600;
}
.tf-chip button {
  border: none; background: rgba(255,255,255,0.25); color: #fff; width: 16px; height: 16px; border-radius: 50%;
  display: flex; align-items: center; justify-content: center; cursor: pointer; padding: 0;
}
.tf-chip button:hover { background: rgba(255,255,255,0.4); }
.tf-chip button i { font-size: 10px; }

/* SLA breach/at-risk badges */
.sla-badge {
  display: inline-flex; align-items: center; gap: 4px; font-size: 10px; font-weight: 700;
  padding: 3px 8px; border-radius: 20px; text-transform: uppercase; letter-spacing: 0.02em;
}
.sla-badge i { font-size: 11px; }
.sla-badge-breached { background: #fee2e2; color: #b91c1c; }
.sla-badge-at_risk { background: #fef3c7; color: #b45309; }

/* In-conversation "Find" bar (admin) */
.conv-search-bar {
  display: flex; align-items: center; gap: 8px; padding: 10px 16px;
  border-bottom: 1px solid var(--border-light); background: var(--border-light);
}
.conv-search-bar > i.ph-magnifying-glass { color: var(--text-tertiary); font-size: 15px; }
.conv-search-bar input {
  flex: 1; border: none; background: none; font-size: 13px; outline: none;
}
.conv-search-count { font-size: 12px; color: var(--text-tertiary); white-space: nowrap; }
.conv-search-bar button {
  border: none; background: none; cursor: pointer; color: var(--text-tertiary);
  width: 26px; height: 26px; display: flex; align-items: center; justify-content: center; border-radius: var(--radius-sm);
}
.conv-search-bar button:hover { background: #fff; color: var(--text-primary); }
.conv-search-highlight { background: #fef08a; border-radius: 2px; }
.conv-search-highlight.active { background: #fb923c; }